Return Policy
7-Day Return Policy – Amimashop
At Amimashop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 7-day return policy to make your shopping experience worry-free.
How to Return an Item
If you would like to return an item, please follow these simple steps:
If you would like to return an item, please follow these simple steps:
- Initiate a Return: Contact our customer service team at contactamimashop@gmail.com within 7 days of receiving your order. Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Authorization: Once your return is approved, we will send you detailed instructions on how to return the item, including the return shipping address.
- Package the Item: Ensure the item is in its original condition, unused, and with all original packaging and tags. Securely pack the item for return.
- Ship the Return: You are responsible for the return shipping costs unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service for your return.
Eligibility for Returns
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Returns must be initiated within 7 days of delivery.
- Non-returnable items include:
- Customized or personalized items
- Items marked as “Final Sale”
- Gift cards
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order for the desired item once the refund has been processed.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contactamimashop@gmail.com. We will arrange for a replacement or full refund at no additional cost to you.
Contact Us
If you have any questions or need assistance with your return, please contact our customer service team at:
Email: contactamimashop@gmail.com
Phone: +91 88829 28582
Thank you for shopping with Amimashop! We value your satisfaction and are here to help.