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Frequently Asked Questions
All You Need to Know About Our Products, Payment Options, Shipping, Returns, and Customer Support
What do you sell at Amimashop?
We sell wooden trays, steel bottles, copper bottles, round trays, square trays, and rectangle trays.
How do I place an order?
Just add the items you want to your cart and checkout with your payment and shipping details.
What payment methods do you accept?
We accept Google Pay, and Cash on Delivery (COD)
How long does delivery take?
It usually takes 5-7 business days for delivery.
Can I return a product?
Yes, you can return items within 7 days of receiving them if they are unused and in the original packaging.
How do I start a return?
Email us at contactamimashop@gmail.com within 7 days to start the return process.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Who pays for return shipping?
You will need to pay for return shipping unless the item is damaged or defective.
How can I track my order?
We will send you a tracking number once your order is shipped.
What should I do if I receive a damaged item?
Email us at contactamimashop@gmail.com and we’ll help you with a replacement or refund.
Can I cancel or change my order?
Contact us as soon as possible. Once your order is shipped, we cannot make changes.
How can I contact customer support?
You can email us at contactamimashop@gmail.com or call +918882928582.